FAQs for Transport

As of now, there are 29 bus routes available from Vijayawada, Guntur, Tadepalli, Tenalli, and Raintree Park.

Please visit the link: Use the credentials available to the students for using the student’s portal.
Please refer to the user guide.
In case you have forgotten your user ID and password, please contact IT-KM helpdesk

No, please take the credentials of the student’s portal from your ward to access the student portal and book transport facility.

No. Your seat will be reserved only when you make full payment of the transport charges.

Preferably, use an online payment gateway to make the transactions.
Following mode of payments are only enabled in the Eazypay PG live scenario
• Credit Card
• Debit Card
• Net Banking
• UPI (Mandatory as per INCOME TAX guidelines)

Please check with your service banks to ensure that your transaction limit meets the required amount to be paid.

However, in case you are unable to make online transactions, please make a Demand Draft in favour of ( SRM University AP, Amaravati- Payable at Guntur)

Find the list of available and unavailable banks below:

Payment options with Status
Airtel Payments Bank Available
Allahabad Bank Available
Andhra bank Available
Axis Bank Available
Bandhan Bank Not Available
Bank of Bahrain and Kuwait Not Available
Bank of Baroda Available
Bank of India Available
Bank of Maharashtra Available
Canara Bank Available
Catholic Syrian Bank Available
Central Bank of India Available
City Union Bank Available
Corporation Bank Available
Cosmos Bank Available
Dena Bank Available
Deustche Bank Available
Development Credit Bank Available
Dhanlaxmi Bank Available
Equitas Bank Not Available
Federal Bank Available
HDFC Bank Available
ICICI Bank (if payer has ICICI bank account it is Fund Transfer only) Not Available
IDBI Bank Available
IDFC Bank Available
Indian Bank Available
Indian Overseas Bank Available
Indusind Bank Available
Jammu & Kashmir Bank Available
Janata Sahakari Bank Available
Karnataka Bank Available
Karur Vysya Bank Available
Kotak Mahindra Bank Available
Lakshmi Vilas Available
Oriental Bank Of Commerce Available
Paytm Bank Not Available
Punjab and Maharashtra Coop Bank Available
Punjab and Sindh Bank Available
Punjab National Bank Available
Ratnakar Bank Available
Shamrao Vitthal Co-operative Bank Available
South Indian Bank Available
Standard Chartered Bank Not Available
State Bank of Bikaner and Jaipur Available
State Bank of Hyderabad Available
State Bank of India Available
State Bank of Mysore Available
State Bank of Patiala Available
State Bank of Travancore Available
Syndicate Bank Available
Tamilnad Mercantile Bank Available
The Bharat Cooperative Bank Available
The Nainital Bank Available
UCO Bank Available
Union Bank of India Available
United Bank Of India Available
Vijaya Bank Available
Yes Bank Available

Please consult your bank for details on transaction charges.
Transaction Charges using payment gateways are as mentioned below:

Mode of Collection Pay U Eazy Pay - ICICI
Net Banking Rs.15/- Rs.15/-
Credit Card 2% 1%
Debit Card Upto Rs. 2000/   -    0.10% Upto Rs. 2000/   -    ZERO
Above Rs.2000/-   -  1.2% Above Rs.2000/- - 1%
RTGS & NEFT Rs.15/- Rs.5/-
Cash (Through ICICI Branch) NIL Rs.80/-
Cheque/DD (Through ICICI Branch) Nil Rs.30/-
UPI Less than Rs.2000/-  -  Nil Less than Rs.2000/-  -  Nil
Above Rs.2000/-  -  Rs.10/- Above Rs.2000/-  -  Rs.9/-

No, we are not accepting part payments. Your seat on the bus will be reserved only after full payment of the transport fees.

Can be withdrawn, but no refund will be made. Please find the refund policy here:

Excess fee received will be refunded to Parent’s account after submitting the bank account details by student in Accounts department.

No refund will be made. Please find the refund policy here:

In general, it is for the whole year. However, if one wants to avail the bus facility for a shorter period they has to pay fee for six months if the period of utilization of bus facility is less than 6 months OR for the whole year if the usage is more than for 6 months, subject to availability of the seat in that particular route bus. Please find the refund policy here:

No rebate is applicable. Please find the refund policy here:

The students who will be availing of transport services for the first time will have to pay the caution money.

We are making you familiar with the processes, well in advance.

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