Assistant Professor

Dr Juman Iqbal

Paari School of Business


  • Organisational Behaviour
  • International HRM
  • Training and Development



Jamia Millia Islamia, New Delhi

Bachelor of Business Studies (Hons)


Jamia Millia Islamia, New Delhi

M.A (Human Resource Management)





University of Kashmir, Srinagar, JK



  • 01/03/2019 to 31/12/2020 – Teaching Assistant, University of Kashmir, Srinagar, J&K

Research Interest

  • Work-family conflict
  • Organizational commitment
  • Workplace incivility
  • Workplace thriving
  • Employee ambidexterity
  • Spiritual workplace

Awards & Fellowships

  • 2021-UGC SRF
  • 2019 – UGC-NET/JRF – NTA


  • 1. Service with a Sense of Belonging: Navigating Work-Family Conflict and Emotional Irritation in the Service Efforts of Health Professionals. Iqbal,J., Shagirbasha S., Madhan, J., International Journal of Conflict Management. Vol. ahead-of-print No. ahead-of-print. (in press) doi.10.1108/IJCMA-03-2023-0038 ( Scopus Q1, ABDC A)
  • 2. Does social perfectionism foster electronic cheating behavior among budding hospitality managers? A moderated mediation analysis. Shagirbasha, S., Madhan, Iqbal, J.,Journal of Hospitality and Tourism Management. Ahead of print (in press) (Scopus Q1, ABDC A)
  • 3. Workplace isolation during COVID-19 and work–family conflict among academicians: interplay of psychological stress and organizational identification, Shagirbasha, S., Iqbal, J., Madhan, K., Chaudhary, S. and Dhall, R. International Journal of Manpower, Vol. ahead-of-print No. ahead-of-print. (2023), (Scopus Q2, ABDC A)
  • 4. Employee-customer interaction and emotional intelligence to impact emotional labor: Does interaction type play any role? Shagirbasha, S., Madhan, Iqbal, J., Evidence-based HRM: a global forum for empirical scholarship.Vol. ahead-of-print No. ahead-of-print. (2023) (Scopus Q2, ABDC B)
  • 5. Does incivility in quick service restaurants suppress the voice of employee? A moderated mediation model. Madhan, K., Shagirbasha, S., & Iqbal, J. International Journal of Hospitality Management-, 103, 103204 (2022). (Scopus Q1, ABDC A*)
  • 6. Revisiting work-family conflict and affective commitment among health care professionals: mediating role of psychological safety. Mufeed, S.A., Iqbal, J. and Shagirbasha, S. International Journal of Business Excellence. (in press). DOI 10.1504/IJBEX.2022.10048298. (Scopus Q3)
  • 7. Adoption of Service Robots: Exploring the emerging trends through the lens of bibliometric analysis. Madhan, K., Shagirbasha, S., Mishra, T., Iqbal, J., International Hospitality Review. (in press). (ABDC C)
  • 8. A bibliometric review of World Leisure Journal: An Analysis of research published between 2000 and 2022. Singh, R, Khan, I., Shafi, I., Khreis, S., Najar, A,H., Iqbal, J., World Leisure Journal.doi:10.1080/16078055.2023.2204078 (in press) (Scopus Q1,ABDC B)


  • 1. Exploring the factors that inhibit affective commitment: Evidence from Health Sector -2023 INDAM organized by NMIMS, Mumbai on 6-8 Jan 2023.
  • 2. A multi-level investigation of distributed leadership and team effectiveness" -35th ANZAM Conference organized by Griffith Business School, Queensland, Australia on 6-7 December 2022.
  • 3. Do Total Quality Management Practices Foster Proactive Behavior among Employees?" A Social Exchange Theory Perspective " - One Day National Seminar on Total Quality Management- Improving Cost, Quality & Lives on November 07, 2022, organized by the Department of Management Studies, University of Kashmir.
  • 4. British Academy of Management (BAM) 2022- Conference organized by Alliance Business School, Manchester, UK on the topic "how psychological empowerment influences the proactive behavior of front line hotel staff: interplay of horizontal Collectivism and prosocial motivation".
  • 5. British Academy of Management (BAM) 2022 Conference organized by Alliance Business School, Manchester, UK on the topic “work-family conflict and affective commitment: Interplay of emotional exhaustion, interactionist justice, and organizational identification.
  • 6. International Conference on Contemporary Business Trends 2022 organized by Department of Humanities, social sciences and Management, NIT Srinagar on “work-family conflict and affective commitment:Evidence from health sector".

Awarded as the best track Paper

  • 7. 15 NASMEI conference 2021:An international marketing conference in India held at Great Lakes Institute of Management, Chennai on “factors influencing consumer adoption of e-learning systems
  • 8. 15 NASMEI conference 2021 in international marketing conference in India held at Great Lakes Institute of Management, Chennai on “exploring incivility and voice behaviour in quick service restaurants”
  • 9. 8th PAN-IIM World Management Conference held on the theme Responsible Business for Sustainable Development organized by IIM, Kozikode on “Psychological empowerment, prosicial motivation, collectivism and proactive behaviour-Evidence from Academia”
  • 10. Virtual International Conference entitled Role of research in management and business in contemporary scenario organized by SBIIMS, Pune on “Exploring the role of interpersonal relations in organizational effectiveness amidst COVID-19 Pandemic”
  • 11. International Conference on Contemporary Business Trends 2021 organized by Department of Humanities, social sciences and Management, NIT Srinagar On “The psychological contract and employee safety behaviour against COVID-19:A case of Health Sector of Kashmir”

Contact Details

  • E-mail