Professor of Practice (Marketing and Strategy)

Mr Aveek Majumdar

Department of Management

Interests

  • Consumer Choice Architecture
  • Marketing Research and Analytics
  • Design Thinking/ Human Centred Design and Innovation

Education

2003

Bangalore Institute of Technology (BIT) India
BTech

2005

Indian Institute of Technology (IIT), Madras
MS

2021

Institute of Advanced Learning, Singapore University of Social Sciences
Certificate Programme

Experience

  • 2021- 2024 (July)-APAC UX Research Leader, SEEK Australia (seek.com.au and Jobstreet.com)
  • 2020- 2021- HCD Consultant and Trainer, NTUC Learning Hub, Singapore Human8 Consulting, Singapore
  • 2013-2018- Director Client Services and Head of Training, Nieslsen (Malaysia), Kuala Lumpur
  • 2012-2013- Market and Consumer Insights Manager, Research In Motion (Blackberry), Singapore
  • 2009-2012- Senior Research Manager, Market Probe Asia Pacific Pte Ltd, Singapore
  • 2007-2009- Associate Project Director, Kantar Middle East, Dubai (UAE)
  • 2005-2007- Manager, Business Research and Corporate Planning,Hindustan Unilever Ltd, Mumbai (India)

Awards & Fellowships

  • 2007 – 2nd position at paper presentation on Marketing Innovation – Market Research Society of India (MRSI)
  • 2014- Annual best team performance award (Consumer and Market Insights)- Nielsen Malaysia

Research Interests

  • Strategic Innovation using Human Centred Design
  • Customer segmentation and Hyper personalization using AI and ML
  • Storytelling with data for data driven decision making.
  • Customer experience management, customer journey design

Publications

Journals

  • A model for customer loyalty for retail stores inside shopping malls–an Indian perspective, A Majumdar, Journal of Services Research (2205) 27 (1), 5-21
  • Drivers of Brand Switching Behavior in Mobile Telecommunications, N Grigoriu, A Majumdar, Lars Lie, Athens Journal of Mass Media Communications (2018), Volume 4, Issue 1, 7-28

Contact Details

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