- Data analytics
- Qualitative research
- Text analytics
- Tourism analytics
Experience top of the world living and learning at SRM University-AP
+91-863-2343000
080-6988-6999
Email: admissions@srmap.edu.in
SRM University, Andhra Pradesh
Neerukonda, Mangalagiri Mandal, Guntur District, Mangalagiri, Andhra Pradesh 522240
- July 2021- June 2022 - Assistant Professor - Woxsen University, Kamkole, Sadasivpet
- July 2015- Dec 2016 - Assistant Professor - Lovely Professional University, Chaheru, Punjab
- Service failure
- Tourism analytics
- HR analytics
- Text mining
- Customer experience
- 2014-JRF-UGC
- Chittiprolu, V., Samala, N., & Bellamkonda, R. S. (2021). Heritage hotels and customer experience: a text mining analysis of online reviews. International Journal of Culture, Tourism and Hospitality Research.
- Chittiprolu, V., Singh, S., Bellamkonda, R. S., & Vanka, S. (2021). A text mining analysis of online reviews of Indian hotel employees. Anatolia, 32(2), 232-245.
- Chittiprolu, V., Palani, M. V., Kumar, D. S., & Ramana, V. V. (2020). DETERMINANTS OF AGRI-HOTEL CUSTOMERS'EXPERIENCE FROM THE PERSPECTIVE OF USER-GENERATED CONTENT: TEXT MINING ANALYSIS. Academy of Marketing Studies Journal, 24(2), 1-15.
- Srivastava, S., Pareek, T., Sharma, S., Chittiprolu, V., & Kaushal, V. (2022). Determinants of restaurant experience during the on-going pandemic scenario in India. Journal of Foodservice Business Research, 1-17.
- Vinay, C. (2019). What Made You Success: Text Mining Analysis of Trip Advisor Traveler Choice Hotel. Management Today, 9(3), 139-147.
- E-mail id: vinay.c@srmap.edu.in